QarmaTek™ Services Pvt. Ltd. was started in September 2011 by two technocrats who identified a huge gap in the organized repair market. They assumed the role of an aftersales support partner for repairs and refurbishment for major electronic appliance and mobile phone brands.
The Indian ecommerce industry exploded- the number of Indians buying phones and electronic appliances online increased dramatically. International players started vying for a share of the pie but most of them struggled due to lack of on-ground presence in the vast and complex Indian market. After all, manufacturing and not repair was their core forte. This is where we stepped in. Our unique, integrated centralized repair business model enabled us to forge an API level connection with big brands. QarmaTek™ grew by leaps and bounds and today, has facilities located in Ahmedabad, Mumbai, Kolkata and Bengaluru. With one of the lowest industry TATs of 7 days, we ensure total process automation, transparency and reliability for clients as well as their customers.
Meet the men changing the electronics repair industry forever. We’ve got industry veterans who know what works (or doesn’t!) and new age technology specialists who know what needs to change. These are the people who have repaired millions of mobile phones till date, converted millions of enraged customers into loyalists and knocked logistics hassles out of the park.
He is the man who puts his 30+ years of senior management experience in electronic manufacturing and repair services business across India, Australia and the USA to the best use at QarmaTek™. He’s quite a scholar, with a B. Tech from IIT Delhi and MBA from FMS Delhi. Chances are, you might run into him some or the other morning when he’s out on a run. When you do, make sure you ask him for some Karate tips.
Krunal is the one who oversees the operations and business strategy at QarmaTek™. He’s been in the electronic and telecom repair sector for over 13 years now. He has a Master’s Degree in Computer Management against his name along with a first class B. Com degree. Tell him you love cricket and he’ll invite you to play with him on the weekend. On weekdays, he somehow manages to bench press his body every single day.
Applying everything he learned in Advanced Diploma in Computer Applications with Oracle DBA Certification, Dhaval spearheads the IT and Quality programs at QarmaTek. He brings in 14+ years of experience in the IT sector with 4 years of SAP implementation. His son is lucky enough to have a father who can clear all his doubts in mathematics. Give him a Rubik’s Cube and watch him solve it like a pro.
With Kunal comes 16+ years of experience of a savvy entrepreneur who caters global businesses by providing recruitment solutions for the overseas medical profession. He does that through his KPO company- Technomine, where he is a co-founder. On the academic front, he has a degree in Business Management from the highly reputed Middlesex University, London.
Diversifying the offering through unique brands
No stress mobile repair solution at your doorstep. Makes customer feel like a VIP.
Insurance cover for electronic appliances. Just takes a few minutes.
Organization-wide IT system for services, management and control. We’re using it ourselves.